10 min read
The Product Page I Write Before a RAXXO Tool Is Finished
Writing the product page while a tool is still half built catches scope problems and weak features weeks…
The Lab · Written in the open · Tagged Business
Lab.
Working notes from the studio. The tools I build, the workflows I keep, the mistakes I paid for.
90 entries · latest 2026-09-11
9 min read
The Error Log I Read Every Morning Before Anything Else
Reading the error log before email or messages is what moved my worst mornings from a customer's inbox…
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How I Decide a RAXXO Tool Needs a Redesign, Not a Patch
A patch fixes one report. A redesign answers the same complaint from four different users, and I only…
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Why Anthropic's Possible IPO Could Break Records
Bloomberg reports Anthropic could file for an IPO by month's end that matches or beats SpaceX's record-setting offering.
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The Beta Group I Text Before Every RAXXO Tool Ships
A small, unpaid group of real users tests every RAXXO tool before launch, and what they catch is…
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The Shared Snippet That Almost Broke Three RAXXO Tools at Once
One loose string match in a shared Liquid snippet quietly changed two products I never touched, and rewrote…
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Why I Reply to Every RAXXO Review, Good or Bad
A same-day reply rule for every review, good or bad, turned public feedback into the fastest usability testing…
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The Kill Switch Every RAXXO Tool Ships With
A two-day gap between finding a bug and shipping the fix taught me every risky feature needs an…
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The Support Inbox I Answer Alone for Five RAXXO Tools
I run support for five RAXXO tools alone. The three-bucket triage that keeps the inbox from swallowing the…
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Why I Batch Every RAXXO Release Instead Of Shipping One At A Time
I used to release the moment a fix felt done. A two-week batch window per product changed how…
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The RAXXO Tool I Killed Before It Ever Shipped
A fourth tool got most of the way to a product page before I killed it, and the…
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The Docs Page I Write Before I Touch The Code
Why every raxxo tool gets a plain-language docs page before a single line of code, and what writing…