FAQ

Straight answers on products, the Studio app, shipping, and the company.

Products
What happens after I buy a digital product?
You get a download link in your order confirmation email instantly. No account needed. Personal license, one user. By completing your purchase, you consent to immediate delivery and waive your 14-day withdrawal right for this digital download, as required under EU digital content regulations.
What digital products do you offer?
Apps, tools, skills, templates, and more. Check the digital products page for the latest. New products ship regularly.
Do I get free updates?
Yes. All digital products include free updates. You'll be notified inside the app or via email when a new version is available.
What platforms are supported?
Depends on the product. Desktop apps support macOS, Windows, and Linux. Skills and templates work wherever their platform runs. Each product page lists exact requirements.
Studio app
What is RAXXO Studio?
An AI-powered social media copywriter. Upload a video or image and get titles, captions, hashtags, and music suggestions instantly. Try it free at studio.raxxo.shop.
What are the Studio plans?
Four tiers: Spark (free), Flame (9 EUR), Blaze (24 EUR), Neon (69 EUR). Each paid tier is a one-time purchase that unlocks 35 days of that plan. Nothing auto-renews and there is no subscription: when a pass ends you drop back to the free tier unless you renew manually. See all plans.
Can I cancel my subscription?
There is nothing to cancel. Studio passes are one-time purchases, not subscriptions: a paid pass runs for 35 days, then ends on its own and you drop back to the free tier unless you renew manually.
Does it work on mobile?
Yes. Mobile-first web app that works on any device with a modern browser.
Shipping and merch
How does shipping work?
All physical products are printed and shipped by Printful. Orders typically ship within 2-5 business days and delivery takes 5-12 business days depending on your location. Worldwide shipping. Full details on the shipping page.
Company
Who is behind RAXXO Studios?
RAXXO Studios is a one-person creative studio in Berlin, run by a designer with nearly 20 years of brand and product experience. AI multiplies the output: build, test, ship, daily. The taste, the direction, and the standards stay human.
Who is Lexxa?
RAXXO's virtual brand ambassador. Fully AI-rendered, directed by RAXXO, openly disclosed. You'll see her alongside RAXXO on @raxxo.official.
Can I use RAXXO images for my own content?
The RAXXO character and Lexxa are intellectual property. Purchased merch is yours to wear and use. Content generated by RAXXO Studio is yours to post. You can't resell RAXXO artwork or use the characters for your own brand.
Still have questions?
Email help@raxxo.shop and I'll get back to you shortly.